Terms & Conditions.

Last Updated: 17-09-2025

Welcome to Feedmate! This website and the services on it are operated by Feedmate. Throughout the site, the terms “we”, “us”, and “our” refer to Feedmate. We offer this website, including all information, tools, products, and services (collectively, the “Services”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Our store is powered by Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), govern your access to and use of our Services.

Please read these Terms of Service carefully before accessing or using our website. They contain important information about your legal rights and include warranty disclaimers and limitations of liability.

By visiting our site, making a purchase, or otherwise using our Services, you engage in our “Service” and agree to be bound by these Terms of Service and our Privacy Policy [Insert Link to Your Privacy Policy]. If you do not agree to all the terms and conditions of this agreement, you must not access the website or use any Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in India (18 years of age) or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

To use our Services, you may be asked to provide certain registration details or other information, such as your name, email address, and billing, payment, and shipping information. You agree that all information you provide is correct, current, and complete.

You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. You may not sell, transfer, or assign your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's or mobile device's display of any color will be accurate.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. We may, in our sole discretion, limit the sales of our products to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order through our website, you are making an offer to purchase the selected products. We reserve the right to accept or decline this offer at our discretion. Your order is not accepted until we send you a shipping confirmation.

We must receive full payment for the order before it is accepted and processed. We may be unable to accommodate cancellation requests after an order is accepted. In the event that we make a change to or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at the time the order was made.

All purchases are subject to return or exchange only according to our Return, Refund & Exchange Policy [Insert Link to Your Return Policy].

You represent that your purchases are for personal or household use and not for commercial resale.

SECTION 4 - PRICES AND BILLING

Prices for our products are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Posted prices do not include taxes (such as GST) or charges for shipping and handling, which will be added to your total at checkout.

From time to time, we may offer promotions that are governed by separate terms and conditions.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You warrant that the payment information you provide is true and correct, and that you are authorized to use the payment instrument.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times provided are estimates only and are not guaranteed. We are not liable for any delays in shipments caused by shipping carriers, customs, or other events beyond our control. Once we hand over the products to the shipping carrier, the title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

The Services and their entire contents, features, and functionality (including but not limited to all text, graphics, logos, images, product reviews, and software) are owned by Feedmate, its licensors, or other providers of such material and are protected by Indian and international copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, or create derivative works of any material from our Services without our prior written consent.

The Feedmate name, logo, and all related names and slogans are trademarks of Feedmate or its affiliates. You must not use such marks without our prior written permission. All other names and logos on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties or endorsement. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to other websites and resources provided by third parties. These links are provided for your convenience only. We have no control over the contents of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify Inc. Any sales and purchases you make in our Store are made directly with Feedmate. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Feedmate. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Feedmate.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy [Insert Link to Your Privacy Policy]. Because the Services are hosted by Shopify, certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

SECTION 11 - FEEDBACK

If you submit any ideas, suggestions, reviews, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and publish such Feedback for any purpose, including commercial use. We are under no obligation to maintain Feedback in confidence, pay for Feedback, or respond to Feedback. You are solely responsible for any Feedback you make and its accuracy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes. You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any national or international regulations, rules, or laws; (c) to infringe upon our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, or defame; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code; (g) to collect or track the personal information of others; (h) to spam, phish, or scrape; or (i) to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 14 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. We may terminate this agreement or your access to the Services at any time without notice in our sole discretion. You will remain liable for all amounts due up to and including the date of termination. The provisions of Sections 6, 11, 14, 15, 16, 17, and 21 shall survive any termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS OFFERED ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SECTION 16 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL FEEDMATE, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, OR LICENSORS, OR THOSE OF SHOPIFY, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Feedmate, Shopify, and our respective directors, officers, employees, and agents from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 18 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

SECTION 19 - ENTIRE AGREEMENT

These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us, superseding any prior agreements, communications, and proposals, whether oral or written.

SECTION 20 - ASSIGNMENT

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of India. You agree that any legal action or proceeding shall be brought exclusively in the competent courts located in [City, State], India.

SECTION 22 - HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@feedmate.shop.

Our contact information is: FeedMate